Pastoral Care

The pastoral welfare of students is of paramount importance at Harrow Shenzhen. Students who are safe, happy, healthy and cared for is what we always strive to achieve. We work closely with parents and carers to support every child at the school as they travel through the challenging journey from childhood to young adult. As an inclusive school we celebrate our diversity and the uniqueness of every child.

In the Lower School, the mainstay of a child’s welfare is the class teacher who provides a safe and nurturing environment for all the children in the class. If there are more complex issues the class teacher may seek the guidance from the key stage leaders or a member of the senior management team.

As students enter the Upper School they move to a House based pastoral system where the form tutor becomes the first port of call. The form tutor registers the class each day and provides ‘close personal tutoring’, welfare guidance as well as academic monitoring. They also have a dedicated tutor period on Monday afternoons which is used to deliver the Personal Social and Health Education programme as well as the assembly programme.

Through our small tutor groups and strong House system, we offer each student personalised care, support and guidance. Every student at Harrow Shenzhen is known by name, and the teachers understand the students’ strengths and areas for improvement..Our House masters/mistresses offer a larger support network to have oversight over the whole House and to deal with larger issues that might arise, and these are in turn supported by our Assistant Head (Whole-School).


Harrow Shenzhen is committed to the safeguarding and promotion of the welfare of children. Safeguarding is the primary responsibility of all members in the Harrow Shenzhen community and everyone is expected to share this commitment and understand the school’s values with regards to the safe and appropriate care of children. This includes providing a caring, positive, safe and stimulating environment in which the social, physical and moral development of the individual child can be nurtured.

At Harrow Shenzhen safeguarding means following international best practices and expectations. Our policy is based upon both UK (the Children Acts of 1989 and 2004) and international (Convention on the Rights of the Child) legislation. This policy is shared with all staff who know the correct procedures to take regarding Child Protection Issues.

We strongly encourage a ‘speak up culture’ such that any concerns are raised with the Designated Safeguarding Lead (Natalie Wilson) and the Designated Safeguarding Team so that appropriate actions can be taken to ensure that every child is safe.

Our emphasis upon safeguarding at Harrow Shenzhen is underpinned by the understanding that safe children make more successful learners. If you would like to read through our Safeguarding and Child Protection Policy, please refer to the Parent Portal. Any concerns regarding Safeguarding can be reported directly to our team of Designated Safeguarding Leads at:

Our Safeguarding Team

Our Senior Safeguarding Lead (Natalie Wilson – Assistant Head Whole School) is supported by the Upper School DSL (David Foster – Deputy Head) and the Lower School DSL (Andrew Marshall – Head of Lower School). Further to this, the priority of all members of our community is the safety and wellbeing of our students.

We kindly request that parents and visitors:

  • Do not take photos or videos of any child without permission from the Head Master
  • Avoid touching any child (other than your own) or invade their personal space
  • Do not take any contact details from a child
  • Only use designated adult-only toilets and do not enter the children’s toilets or changing room areas.
  • When visiting the campus, all parents/guardians must wear their parents’ identification badge, making sure it is clearly visible before entering the school building. If this is forgotten parents/guardian will have to sign in at reception like a school visitor. As a courtesy, and
  • for security reasons, it is vital that the appropriate staff member/s are informed of an intended visit.